Privacy policy
Privacy Policy – INDIHUB
Effective Date: Jan 01,2026
Welcome to INDIHUB.
At INDIHUB, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.
1. Information We Collect
Personal Information
When you place an order, contact us, or subscribe to our services, we may collect:
• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Business/company details (if applicable)
Non-Personal Information
We may automatically collect:
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data
2. How We Use Your Information
We use the collected information to:
• Process and fulfill orders
• Provide customer support
• Improve our website and services
• Send order updates and promotional communications
• Prevent fraudulent transactions
• Comply with legal obligations
3. Sharing of Information
INDIHUB does not sell or rent your personal information to third parties.
We may share information with:
• Payment processors
• Shipping and logistics partners
• Marketing and analytics service providers
• Legal authorities when required by law
All third-party partners are expected to maintain appropriate confidentiality and security standards.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
• Enhance user experience
• Analyze website traffic
• Remember user preferences
• Support marketing and advertising activities
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.
6. Your Rights & Choices
Depending on your location, you may have rights to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
You can unsubscribe from promotional emails at any time using the unsubscribe link provided in our emails.
7. Third-Party Links
Our website may contain links to third-party websites or services. INDIHUB is not responsible for the privacy practices or content of external websites.
8. Children's Privacy
INDIHUB does not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will take steps to remove the information promptly.
9. International Users
As an importer and distributor of curated products from India, your information may be processed or stored in countries outside your place of residence. By using our services, you consent to such transfers where permitted by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
INDIHUB
Email: info@theindihub.com
Website: https://indihub.com
12. GDPR Compliance (European Customers)
If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict, or transfer your personal data. INDIHUB processes personal information only when legally permitted and takes reasonable measures to protect such information.
13. CCPA & U.S. State Privacy Rights
Residents of certain U.S. states, including California, may have rights regarding their personal information, including the right to know what data is collected, request deletion of personal data, and opt out of certain data-sharing practices. INDIHUB does not sell personal information to third parties.
14. SMS & WhatsApp Marketing Consent
By providing your phone number and opting into SMS or WhatsApp communications, you consent to receive promotional messages, order updates, and customer service communications from INDIHUB. Message frequency may vary. You may opt out at any time by replying STOP or contacting us directly.
15. Marketplace Seller & Vendor Privacy Terms
INDIHUB may work with third-party vendors, suppliers, and marketplace partners to offer curated products and services. Vendors and marketplace partners are expected to maintain confidentiality and protect any shared customer information in accordance with applicable privacy laws and agreements.
16. Refund & Shipping Policy References
Additional information regarding refunds, returns, shipping timelines, and delivery terms may be provided in separate Refund Policy and Shipping Policy pages on the INDIHUB website. Customers are encouraged to review those policies before making purchases.
17. Data Retention
INDIHUB retains personal information only for as long as necessary to fulfill business, legal, tax, accounting, and operational requirements. When information is no longer required, we take reasonable steps to securely delete or anonymize the data.
18. Cookie Consent Banner Policy
When you visit our website, you may see a cookie consent banner requesting your consent for the use of non-essential cookies. By accepting cookies, you consent to the use of analytics, marketing, and functionality cookies as described in this Privacy Policy. You may manage cookie preferences through your browser settings or consent tools where available.